Effective Date: 08/05/2025

 

This Privacy Policy describes how Kaan Oral, trading as Qwebble ("we", "us", or "our"), collects, uses, and protects your personal information when you use our services or interact with our website. We are committed to safeguarding your privacy and ensuring that your personal data is protected in accordance with applicable UK data protection laws.

1. Who We Are

Qwebble is a website design agency operated by sole trader Kaan Oral in the United Kingdom. We offer website development packages and optional support subscription services.

2. Personal Data We Collect

We may collect and process the following types of personal data:

• Contact Information: Name, email address, phone number, billing address

• Business Information: Company name, website URLs, branding assets

• Payment Information: Payment method details (processed via secure third-party platforms)

• Technical Information: IP address, browser type, device details, and usage data collected through cookies and analytics tools

• Communications: Records of inquiries, support requests, and service correspondence

3. How We Use Your Data

We use your personal data for the following purposes:

• To provide and manage our services

• To process payments and send invoices

• To communicate with you about your project or support needs

• To maintain internal records and improve our services

• To comply with legal obligations and resolve disputes

4. Lawful Basis for Processing

We process personal data under the following lawful bases:

• Contract: When data processing is necessary to fulfil our contractual obligations

• Consent: When you give us permission (e.g. signing up to newsletters)

• Legal Obligation: When required to comply with applicable laws

• Legitimate Interests: For running and improving our business in a way that does not infringe on your rights

5. Sharing Your Data

We do not sell your personal data. However, we may share your data with:

• Service providers: e.g. payment processors, hosting providers, email platforms

• Professional advisors: e.g. accountants or legal consultants

• Regulatory authorities: if required by law

All third parties we work with are required to protect your data in accordance with UK data protection laws.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to comply with legal, accounting, or reporting obligations.

• Customer and project data: up to 6 years for legal compliance

• Website analytics: up to 24 months (anonymised where possible)

7. Your Rights

You have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate or incomplete data

• Request deletion of your data (where legally permissible)

• Object to or restrict certain processing activities

• Withdraw consent (where consent was the legal basis)

• Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, please contact us at:
contact@qwebble.co.uk

8. Cookies

Our website uses cookies to enhance user experience and gather usage statistics. By using our website, you consent to our use of cookies in accordance with our Cookie Policy. You can control cookie preferences through your browser settings.

9. Data Security

We implement appropriate technical and organisational measures to secure your data, including:

• Secure hosting environments

• SSL encryption

• Password-protected systems and accounts

Despite our best efforts, no transmission or storage system can be guaranteed 100% secure.

10. International Data Transfers

We primarily store and process your data in the UK. Where third-party providers operate outside the UK or EEA, we ensure appropriate safeguards are in place (e.g. Standard Contractual Clauses).

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. You are encouraged to review this policy periodically.

12. Contact Us

If you have questions, please contact:
Kaan Oral (T/A Qwebble)
contact@qwebble.co.uk
07442 397 502